tahawwur Privacy Policy

This page describes what data we collect when you use tahawwur and how we keep that data protected. We collect personal information to operate our platform, process your deposits and withdrawals, verify your identity, and comply with legal requirements. Our approach prioritizes your privacy while ensuring our services comply with applicable regulations in supported jurisdictions.

We understand that your trust depends on how we handle your information. We do not sell your data to third parties for marketing purposes. We use your data solely to run tahawwur, prevent fraud, process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank partners (mobile banking, local payment, online payment, e-wallet), and fulfill our legal obligations. This policy explains the details of our data practices.

If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team through your account settings or email our data team directly. We respond to data requests within timeframes set by applicable privacy law.

What Data We Collect on tahawwur

Account Registration Data

When you register for tahawwur, we collect your full name, email address, phone number, and date of birth. We use this information to create and maintain your account, send you account notifications, and verify your identity before your first withdrawal. We require your registered email to match the email on your identity document.

We also collect your preferred payment method details (e.g., your e-wallet number or bank account details), but we do not store full payment card numbers or sensitive financial data on our servers. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) handle and store your actual payment credentials securely.

Identity Verification Documents

Before your first withdrawal on tahawwur, we require you to upload a government-issued ID (e.g., KTP, passport, or driver's license) and proof of residence (e.g., utility bill, bank statement, or official letter). We store these documents on secure, encrypted servers. Our verification team accesses them only to confirm your identity and comply with anti-money-laundering regulations.

We retain your identity documents for as long as your tahawwur account remains active. If you close your account, we retain documents for the period required by law (typically 5-7 years for compliance records) and then delete them securely.

Transaction and Game Activity Data

We record every deposit, withdrawal, bet, game spin, and market transaction on tahawwur. This data includes amounts, timestamps, game IDs, and outcomes. We use this information to operate the platform, detect fraud, resolve disputes, and generate your account history. Your game history is visible in your tahawwur account under "Transaction History" or "Game History."

Browsing and Device Data

When you access tahawwur via web or mobile browser, we collect standard web analytics data: your IP address, browser type, device type, operating system, and pages visited. We use cookies and similar technologies to track your session and remember your login status. We do not track your activity outside tahawwur.

How We Use Your Data on tahawwur

We use your personal data to operate tahawwur, process your transactions, verify your identity, prevent fraud, and comply with legal requirements. Specifically, we use your data for:

• Account management: Creating and maintaining your tahawwur account, processing login requests, and updating your account details.
• Payment processing: Sending your bank or e-wallet details to payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to facilitate deposits and withdrawals.
• Identity verification: Confirming your identity using your submitted ID documents before allowing withdrawals.
• Fraud prevention: Detecting suspicious activity, investigating unusual transactions, and protecting your account from unauthorized access.
• Legal compliance: Complying with anti-money-laundering (AML), know-your-customer (KYC), and other regulations applicable in our service jurisdictions.
• Customer support: Responding to your inquiries and resolving account or transaction issues.
• Analytics: Understanding how users interact with tahawwur to improve our platform, game offerings, and payment options.

Third Parties and Data Sharing on tahawwur

We share your data with third-party service providers only to the extent necessary to operate tahawwur. Our partners include payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), which receive your banking or e-wallet details to process transactions. These processors are contractually obligated to protect your data and use it only for payment processing.

We may disclose your data if required by law or court order. If a government authority requests your information, we comply with the legal requirement and may inform you unless legally prohibited from doing so.

We do not sell, rent, or trade your personal data to third parties for their independent marketing or advertising purposes. Your data remains your own, and we treat it as confidential.

Your Rights and Data Access on tahawwur

You have the right to access, update, and delete your personal data on tahawwur. Log into your account, navigate to account settings, and review or update your email, phone, and registered address. If you wish to download a copy of all your data collected by tahawwur, contact our support team with a data access request. We provide this information within a reasonable timeframe, typically one to two weeks.

You may request deletion of your tahawwur account and associated data. Once deleted, your account cannot be recovered, and your game history and transaction records are permanently removed. We retain only anonymized records for compliance purposes (e.g., transaction reports required by law). Deletion requests are processed within one business week.

Data Security and Storage on tahawwur

We protect your data using encryption, secure password storage (hashed with industry-standard algorithms), and restricted access. Our servers are monitored continuously for unauthorized access. However, no security measure is absolute. While we maintain reasonable protections, we cannot guarantee that your data will never be accessed by unauthorized parties.

Our servers may sit outside your jurisdiction. If you access tahawwur from a city in Indonesia (e.g., Jakarta, Surabaya, Bandung, or Medan), your data may be stored on servers in other countries. By using tahawwur, you consent to this international transfer of data.

If we detect a data breach that affects your personal information, we notify you via email as required by applicable law and take steps to secure the breach. We do not delay notifications to users if security is compromised.

Cookies and Tracking on tahawwur

tahawwur uses cookies to maintain your login session and track your activity within the platform. Session cookies expire when you close your browser. Analytics cookies may persist for longer periods to help us understand platform usage. You can disable cookies in your browser settings, but doing so may prevent tahawwur from functioning correctly.

We do not use cookies to track you across other websites or platforms. Our tracking is limited to tahawwur itself.

Contact and Policy Updates on tahawwur

If you have questions about this privacy policy or how tahawwur handles your data, contact our support team through your account settings. For data deletion or access requests, email our compliance team directly.

We may update this privacy policy at any time. Changes are posted on this page with an updated date. Your continued use of tahawwur after changes are published constitutes acceptance of the updated policy. If you do not agree with changes, you may close your account.

Our commitment to your privacy is fundamental to how we operate tahawwur. We handle your data with care, respect your confidentiality, and comply with applicable privacy and data protection regulations in all jurisdictions where we provide services.